VTCT Entry Level Award in an Introduction to the Hair and Beauty Sector (Entry 3)
VTCT Product Code: AM30033
Guided Learning Hours: 62
Age Restriction: 14
Qualification Number: 500/6804/0
Minimum Credits: 7
Units: 3-9
UV30331 – Module 3
Presenting a Professional Image in a Salon
Guided Learning Hours: 20
Credits: 2
Observations: 3
Presenting a Professional Image in a Salon
Credits: 2
Observations: 3

INTRODUCTION
Through this unit you will develop an understanding of how to communicate professionally in a salon. You will explore the industry you are working in; looking at the effects of positive and negative behaviour, how you can present a professional image in the salon and how to maintain personal hygiene.
This unit is suitable for all practitioners.
For the purposes of this unit the generic term of practitioner has been used to the incorporate the following roles: Barber, Beauty therapist, Complementary therapist, Hairdresser, Make-up Artist, Massage therapist, Nail technician. The term salon refers to a fixed business location that the above practitioners may operate within.
What will this unit cover?
- How to present a professional image in a salon environment.
- Personal hygiene for working in a salon.
- How to communicate professionally in a salon.
- How to behave professionally in a salon.
After completing this unit you will:
1. Be able to present a professional image in a salon.
2. Be able to communicate and behave in a salon environment.
You will be observed on at least 3 occasions whilst carrying out your hair services to demonstrate you know how to behave appropriately, communicate effectively, and present yourself in a professional and hygienic manner.
There is no external paper for this unit.
Each unit will contain:

Introduction: This tells you what you will learn during the unit.

Let’s Recap: Recap your knowledge and learning from the previous module through a multiple.

Knowledge Area: This contains all the knowledge needed to complete the unit plus interactive activities to help you with your learning. You will also find informative videos which can be viewed and paused as needed.

Practical Observation: You will be required to carry out practical assessment for some units. These will be completed during your tutor visits or via online video. You will need to successfully complete and pass a particular number of assessments detailed in each unit.

Learn and Grow: Take your learning to the next level with research tasks and quizzes.

Assessment: At the end of the unit you will be set tasks to show your understanding of each unit. These will need to be uploaded for your tutor to mark and give you feedback. Once all criteria has been met, your assessor will sign off the completed unit.

Recap your knowledge and learning from the previous module through a multiple.
Outcome 1
Be able to present a professional image in the salon
Be able to present a professional image in the salon
What will this module cover?
- Presenting a professional image and why it is important
- Personal hygiene required for working in a salon
- Mental health and wellbeing in the hair and beauty sector
After completing this module you will:
- Understand why it is important to present a professional image when working in the hair and beauty sector
- Know the personal hygiene required when working in the hair and beauty industry
- Understand the term mental health

KNOWLEDGE AREA
Why is it important to present a professional image in a salon environment?
Working in a salon is a big responsibility as you are a walking advert for the salon, you are also in constant contact with the general public and you will rely on their custom in order to grow your business.
First impressions count as clients will make judgements about a salon as soon as they walk through the door, they will see the way you are dressed and act. Acting and dressing professionally will make your clients want to come back to your salon.
Imagine you are going to a hair and beauty salon for the first time. Think about how you would expect the salon to look and how the staff would act and dressed.
Personal hygiene required for working in a salon
Your personal hygiene is extremely important when working with clients. As a Hairdresser of Beauty Therapist you will work very closely to your client when carrying out treatment services.
A good personal hygiene routine is essential. What should your daily routine include?
Washing: Daily showering or bathing and application of deodorant.
Cleaning Teeth: Should be cleaned twice a day, breath freshener used after smoking or eating strong flavoured foods.
Skincare: Washing you face daily to remove make-up and dirt. It is also a good idea to follow a basic skincare routine.
Hands: Frequent washing throughout the day to remove bacteria and germs. Cuts and abrasions should be covered with a plaster.
Uniform: Kept clean and ironed.
Shoes: Should be kept clean and comfortable. Ideally flat as you are likely to be on your feet for a large part of the day.
Nails: Appropriate in length, clean, free from sharp edges and well maintained.
Hair: Kept clean and not greasy. Hair should be styled according to your profession i.e., Hairdresser or Beauty Therapist.
Jewellery: No dangly jewellery as this could get caught in hair or equipment and cause injury to yourself or your client.
Hairdressers and Beauty Therapists will have slightly different grooming guidelines due to the nature of the treatments and services they will carry out. We will explore these further in the video below.




Practitioner Health and Wellbeing
Mental Health Awareness
Working within the hair and beauty sector, means we are in a unique position to provide a safe space for clients to talk. It is important that we are well equipped to deal with our own mental health and mental health of others.

LEARN & GROW
Research the different types of mental health conditions below and the symptoms people may suffer from for each condition:
- Depression
- Anxiety
- Bipolar disorder
- Schizophrenia
- Body dysmorphic disorder
Email your research to your tutor at [email protected]
ASSESSMENT

ASSESSMENT
Presenting a Professional Image in a Salon: VTCT: UV30331 – Module 3
“A PERSON IS MORE LIKELY TO TELL THEIR FRIENDS ABOUT A BAD EXPERIENCE RATHER THAN A GOOD EXPERIENCE.”
WHAT OUR STUDENTS SAY
Sara, Barbering Student
“I’ve always had an interest in hairdressing and often do family and friends’ hair. Since starting the course I’ve gained confidence in myself. I’m pleased that I’ve pushed myself out of my comfort zone.”
Lynn, Former Diploma Student
“HAIR AT THE ACADEMY is a relaxed and friendly environment with plenty of 1:1 support where necessary. They go over and above to get you through your learning journey. I am now working in a high street salon.”
Ella, Diploma Student
“My first day was amazing, everyone was friendly and made me feel very welcome. I was a little shy but my confidence grew throughout the course. My favourite units are Men’s Cut and the Colouring unit.”
Carol, Barbering Student
“The course is flexible and taught in a friendly and relaxed environment. Staff are very understanding, encouraging and supportive and I know they will do whatever they can to support me.”